Emergency contacts
On this page:
Adult and Children's Social Care Emergency Duty Team
Emergency services
For all emergency services (Fire, Ambulance and Police) call 999.
If you are deaf or hard of hearing, text mobile telephone number 07786 200 815.
Police non-emergency issues
If your call is less urgent than 999, you can call 03456 043 043. This frees up the 999 service to handle police emergencies.
Adult and Children's Social Care Emergency Duty Team
Call 0191 232 8520 or email edt@newcastle.gov.uk
Deaf community: 18001
The Emergency Duty Team (EDT) is part of Newcastle Adult and Children's Services. It is responsible for providing cover for social work emergencies that occur outside of normal office hours.
Health services
If you need medical advice, call NHS Direct on telephone number 0845 46 47 (24 hour service). NHS Direct provides confidential information on: what to do if you or your family are feeling ill; particular health conditions; and local healthcare services, such as doctors, dentists or late night opening pharmacies.